General questions about our systems

How much increase in filing or storage capacity can I expect from a high density mobile system?
A typical system will double the capacity of a given area but can increase it as much as 400% if your files are now in 4 or 5-drawer file cabinets. Here’s how: First, by replacing file cabinets with 8-level file shelving, you more than double the number of files per square foot of floor space. Then, by “mobilizing” the shelving, you double again the number of shelving sections by eliminating the empty, wasted aisle space between them.

Does high density storage offer other benefits in addition to space savings?
Yes. Productivity: By consolidating your files or stored material in a compact area, especially on open shelves, access time is reduced, large numbers of files are visible at once, misfiles are reduced, walking distances are usually less especially if some of your records are now kept in another room or the basement, or off-site entirely. Security: An entire mobile system can be locked to prevent unauthorized access to the contents. Versatility: Our high density system can hold many things in addition to files such as: books, office supplies, forms, inventory, samples, parts, collections, etc.

Do you offer any warranty?
Yes, for a lifetime! For as long as you own a SpaceNow! system we will replace or repair any part found defective in materials or workmanship and including any part that wears out even in normal use. For one (1) year we will also provide or pay for the labor involved.

Can a SpaceNow! system be expanded at a later date?
Yes. All SpaceNow! systems are modular and can be expanded in both length and width without even taking the existing system out of use. Also, modularity allows a system to be moved and re-installed in a different shape using the same components.

What kind of ongoing maintenance must I perform?
Virtually none. A SpaceNow! System, properly installed, requires no maintenance.

How long do I have to wait for delivery after I order a System?
For standard systems in standard colors, SpaceNow! can ship in as few as five business days. Very large systems or special colors and sizes may take longer, the time depending on what is ordered.

Questions about Full-Deck Systems with recessed rails

You say that a SpaceNow! Full-Deck System is not attached to the floor in any way. How can it be stable enough not to move or to hold the weight?
Because all the rails and all the deck panels are bolted together to form a single, monolithic platform that simply cannot move. In fact, the more weight on the system, the more stable it becomes.

How does SpaceNow! compare in terms of quality and durability?
The SpaceNow! Full-Deck System is a premium quality, heavy-duty product capable of the highest weight-carrying capacity of any system offered to the office and record storage market. This means many years of trouble-free, maintenance-free operation. Thousands of installations throughout the country have proven its quality, durability and value.

What should I know about safety?
The SpaceNow! Full-Deck System incorporates a number of safety features: Low-profile deck only 1¾” high with sloped front molding; flush rails with no open channels in the deck; non-slip, ribbed vinyl deck surface; large rubber bumpers to provide generous finger clearance between closing sections. In addition, you may order optional Aisle Keepers™ which allow you to lock open the aisle you’re work- ing in. The designers of the SpaceNow! System have over 50 years’ experience and thousands of installations with an unblemished safety record.

Questions about NoTrac^® Trackless Systems

How does a trackless system work; what keeps the carriages in line?
A single guide channel is attached to the floor next to a wall or to the wall itself at floor level. The carriages roll on non-marring, urethane-rimmed ball-bearing wheels, guided and driven from one end by a patent pending arrangement of rollers and gears within this channel which prevents the carriages from twisting out of line.

Can the NoTrac^® Trackless System be installed on carpeting or a floor that’s not hard and smooth?
Absolutely! For carpeted or rough floors the system comes with “GlidePath™,” flat 1/4”-thick steel runners to provide a hard, smooth surface for the wheels to ride on. When GlidePath™ is used nothing, not even the guide channel, is attached to the floor or wall.

What should I know about safety?
Without tracks on the floor there is no tripping hazard or anything on the floor to obstruct the movement of carts, a rolling stepstool, ladder or a wheelchair. Large rubber bumpers provide generous finger clearance between closing sections and, in addition, you may order optional Aisle Keepers™ which allow you to lock open the aisle you’re working in. The guide channel incorporates an anti-tip system to prevent the carriages from tilting or lifting up.

More questions? Call 1-888-891-1970